Hearing stories of local NGO staff's passions helps build trust, rapport, and a connection to matters that matter to them. In a culturally-sensitive way, intentionally crafting listening spaces with partners deepens understanding. After the formal meeting, strategy session, or interview ends, deeper conversation with local NGO staff (with
The knowledge of the elders is sometimes written. Knowledge walks out the door when a senior colleague retires. When an aggressive government action shutters agencies and their digital repositories, the documents may be lost forever. In oral cultures, the elder's wisdom may not become entwined in the stories
As a librarian and knowledge manager, the "Information Steward" moniker grew out of information organization practices in academic libraries and international development nonprofit work. Examining who I am, what I believe, and my habits in vocational environments, I now recognize a broader scope of my work. The Information
Knowledge sharing values lived out as habits. How individuals and teams practice knowledge sharing emerges from the values and culture embraced by those individuals. Rules, processes, and expectations succeed or fail based on the energy embodied in the culture. What is the knowledge sharing culture of your team or organization?
Stewarding information across work departments and teams necessitates links, relationships, visibility, and lines of communication at the highest level of the organization. Consequently, Information Steward co-leads will report directly to the organization's leader (CEO, President, Executive Director). Visible Nexus - narration by author0:00/60.5518131× Given successful
When two lead together, we, as a team, achieve a multiplier effect. Two co-chiefs multiply0:00/121.4693751× An Information Steward team achieves deeper impact when two co-lead. Why limit senior leadership to a single individual? How might we, as an Information Steward team, reach creative decisions with two co-chiefs
Your organization may need an Information Steward team. Why would I form an Information Steward team0:00/140.8111871× An Information Steward team coalesces people, information, habits, and focused intended outcomes. The multi-disciplinary, cross-functional team of regular collaborators develop rhythms and create possible solutions to challenging problems or new opportunities.
Introduction What could a Knowledge Stewardship team look like? Consider the foundational elements below from which a scenario is then briefly sketched. The new model may only be achieved over the course of a few years through multiple step-wise iterations. Multiple Facets Managing organizational knowledge for improved outcomes is a
A reflection on the meanings and nuances of "knowledge management." The punch line: knowledge management (KM) is a mindset and process of collaboratively describing a desired future state of affairs, the required information needed to make decisions towards those desired outcomes, and the ecosystem of practices to collect,
Key questions that impact how I think and what I pursue in the false dichotomy of work-life (when, in reality, all is connected). * What does success look like? When I offer this up to an individual or a group, the responses are quite telling. People define "success" in
Scenario: multiple organizations connected through shared goals believing collaboration leads to greater impact on their constituents. These organizations are based in different countries around the globe, speak various languages, employ a range of people, and utilize myriad digital communication tools. Issue: these organizations recognize the importance of clear communication, information
A few thoughts on possible library transformations. Library from the Latin liber, bark. At what point do artificial intelligence and computer algorithms supplant the human editor and curator? Can the machine filter through all available data and select out that which is most appropriate to a user's needs?