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While at the Idaho Commission for Libraries, a state agency supporting the development of libraries, I was a member of the Senior Management Team (aka Executive Team). I provided leadership and strategy guidance in support of the state agency’s mission. I also assisted with the development and review of the agency's strategic plan. As part of my particular strategic remit, I focused on identifying and connecting with organizations to form and strengthen community partnerships in support of the library role in addressing community aspirations and challenges. Acting as a consultant to academic, public, and special libraries, I connected libraries with statewide resources to build their capacity to serve their communities. In this role, I represented the interests, assets, and needs of Idaho libraries through collaborations, partnerships, and relationships on a state, regional, and national level. Conducting research on behalf of these library clients, I monitored national, state, and local trends and issues affecting Idaho communities and libraries. Additionally, I supported the State Librarian working with the governor-appointed Board of Commissioners on budget and policy.

For this project with the Gates Foundation in 2011, a small team from Innovations for Scaling Impact, with me as one of two lead researchers, aided the Foundation’s Global Health measurement, learning, and evaluation (MLE) and Malaria teams to finalize an MLE plan that specifies grant-level sources of data against prioritized scorecard metrics, and the key sources of learning that will facilitate strategic decision-making.

Debate training for young people, ages 18-25, started in 2011, and in 2014 the British Council and other donors such as the Anna Lindh Foundation instigated a strategic review of the program outcomes. As part of this review effort, Randall, as the Lead Researcher (with support from colleagues), interviewed stakeholders during a field visit to Tunisia, surveyed other informants, and provided an evaluation and recommendation for the steering committee. The review work lasted from March - July 2014.